Return and Policy ( Term and condition)

 

Customer Satisfaction
At Ammara Kuala Lumpur, customer satisfaction is our #1 goal. We stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience. Our shipments are carefully inspected before leaving our warehouse. But in the event you received faulty item, simply follow the instructions below.
 
Returns & Exchanges
If you received faulty item, you can return an item within 5 days of receipt for a full refund of the merchandise purchase price. Refund will be for the purchase price, in the original form of payment. Original delivery and handling charges are nonrefundable. Return shipping charges are the responsibility of the customer.


Security
At shop.ammara.com.my, protecting your personal information is a priority. We use Secure Sockets Layer (SSL) to encrypt your credit card number, name and address, so only ammara.com.my  is able to decode your information. Once you are in the checkout area, to be sure your connection is secure, look at the lower left-hand corner of your browser window. If you see an unbroken key or closed lock (depending on your browser), the SSL is active and your information is safe.

Your Privacy
At shop.ammara.com.my., your personal information is confidential. We do not rent, sell, barter or trade email addresses. When you place an order with us, we collect your name, address, telephone number, and your email address. We use this information to fulfill your order and to communicate with you about your order.

Contact Us
If your question or comment is relative to your shop.ammara.com.my order, call +603-54809124 and speak with one of our friendly Customer Service professionals or email us at ammarahijabi@gmail.com

How to Order
Ordering online from the Ammara Online Store is easy! Simply choose the items you wish to purchase and add them, individually, to your shopping cart. Each time you add an item, you'll be able to view the entire contents of your cart with a total amount purchased so far. You will also be able to see which items are in stock and which items are sold out. When you are ready to checkout, click the checkout button and proceed to the secure checkout area.


International Orders
We are currently delivering orders to nine countries only (Indonesia, Brunei, Singapore, Japan, Korea, Australia, New Zealand, US and UK). If your country is not listed here, you can email us to ammarahijabi@gmail.com

Pricing and Payment
All prices are in Ringgit Malaysia (MYR) and are subject to change without notice. We currently accept direct payment from major bank in Malaysia including Maybank2u, CimbClicks,. You will be redirected to your preferred payment channel when you proceed to check out.


Color
We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Shipping
Online Orders:
At shop.ammara.com.my most orders ship out from our warehouse one day after payment received. Although most online orders process and deliver within 1 to 2 working days (Pos Laju) 5-14 working days (Pos Malaysia) , please allow up to 4 to 5 days for delivery. (Shipping in Malaysia only).

Terms Of Use
This Web site is operated by shop.ammara.com.my. All inquiries may be directed to:
Ammara Kuala Lumpur
No. 7A, Jalan Plumbum 7R/R
Seksyen 7, Pusat Komersial
40000 Shah Alam, Selagor.
Tel - +603-54809124
Email: ammarahijabi@gmail.com


Your use of this Web site is governed by these terms and conditions. Please take a few minutes to review these terms and conditions. Your use of the shop.ammara.com.my Web site constitutes your agreement to follow these rules and to be bound by them. If you do not agree with any of these terms and conditions, do not use the shop.ammara.com.my Web site.

These Terms and Conditions May Change
shop.ammara.com.my reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the shop.ammara.com.my Web site following any such change constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions each time you use this Web site.
Use of Web Site.

The shop.ammara.com.my Web site is for the sole use of individuals and entities wishing to review, consider, purchase or otherwise engage in retail transactions involving shop.ammara.com.my's goods and services and/or to otherwise transact business with or contact shop.ammara.com.my on their own behalf. No information concerning the transactional preferences of an individual customer (whether such customer is a person or an entity) can be entered, altered, modified or otherwise affected, by any third party on behalf of such individual customer


Copyright Notice
All of the content you see on this Web site, including, for example, but not limited to, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text (referred to herein as the "Content") is the exclusive property of Ammara and/or is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Ammara by one of its affiliates or by third parties who have licensed or assigned their rights, interests and/or materials to Ammara. The entire Content of the Ammara Web site is copyrighted as a collective work under Malaysia and other applicable copyright laws, and Ammara owns a copyright in the selection, coordination, arrangement and enhancement of the Content. The Content of the Ammara Web site, and the Web site as a whole, are intended solely for the personal and non-commercial use of the users of our site. As such a user, you cannot download, print and store selected portions of the Content. You also cannot copy or post the Content on any network computer or broadcast the Content in any media and/or in any form or format.

Submissions
We welcome your comments regarding the shop.ammara.com.my Web site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, "Comments") sent to shop.ammara.com.my shall be and remain the exclusive property of Ammara.  Your submission of any such Comments shall constitute an assignment to Ammara of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Ammara will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.
Disclaimer
This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that shop.ammara.com.my shall not be liable for any damages of any kind related to your use of this site.
Indemnification
You agree to defend, indemnify and hold Ammara harmless from and against any and all claims, damages, costs and expenses, including attorneys'; fees, arising from or related to your use of the site, including, without limitation, your use of this shop.ammara.com.my Web site in violation of these Terms of Use.